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Intruder Alarm Maintenance

MAINTAINING YOUR SYSTEMS

Regular Intruder Alarm maintenance is important to ensure your alarm system performs at its optimum level. We at CCTV South offer flexible and competitive rates. Many of our customers are already happy enjoying the peace of mind and cost savings maintenance contracts bring. We are happy to provide a free, no obligation quote. We are also happy to take over equipment and systems installed by other companies..

Typical Intruder Alarm Maintenance visits include:

  • Tamper detection; setting and unsetting; entry & exit procedures; power supplies & circuits; operation of detectors, warning devices and the alarm transmission equipment.
  • Check that the installation, including type, location and siting of all equipment and devices, is in accordance with the System Record (as fitted)
  • Clean all sensors covers
  • Check the satisfactory operation of all detection devices including deliberately operated devices
  • Check all cables and conduits are properly supported, undamaged and showing signs of wear
  • Check for sound physical fixings of all equipment including loosening or corrosion of supports and fixings
  • Inspect all flexible connections
  • Check and tighten all terminals
  • Check mains power and stand-by power (battery) including charge rates
  • Check control unit for correct operation
  • Check remote signalling equipment
  • Test remote signalling equipment to ARC or Police Control Room
  • Check all audible warning and alarm devices for correct operation
  • Check the alarm system is fully operational
  • Customer’s system logbook checked and updated
  • Check time and date is still correct

SERVICE VISITS

Service visits can be arranged periodically to check functions and improve the performance of the system. These can ensure your system runs on the latest software and make sure that all aspects are working correctly. Your Intruder Alarm system is more valuable to you if maintained properly.

IMPORTANT INFORMATION

If the proposed system requires a police response then two service visits per year are mandatory. If you fail to have the system serviced or maintained then the police will remove all automatic response. Regular service has been proved to reduce false alarms and wasted police time.

If the proposed system is a requirement of your insurance company, they will also require that your system is serviced or maintained in line with the current standards and current police requirements. Failure to have the system serviced or maintained or the loss of police response will mean that the insurance company may refuse to pay out after a break-in. Regular service has proved to be the only way to ensure that the system is working correctly.

The requirement is that the system MUST receive a service or maintenance visit by an alarm company engineer every 6 months. One of these visits may be carried out remotely by the alarm company via the telephone line and the modem.

The Service Agreement will include provision for all call-outs, parts and labour, under our normal terms and conditions. In addition to the services, CCTV South will carry out two scheduled maintenance visits per annum. An inspection and test procedure will be undertaken at each scheduled maintenance visit.

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